Policies for Mindful Med health & Wellness & Affiliates

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We offer a range of personalized health and aesthetic services, including but not limited to:

• Psychiatry & Medication Management

• Vitamin IV Therapy & Injections

• Concierge Wellness Visits

• Neurotoxin & Dermal Filler Injections

• Mental Health Consultations & Referrals

• Wellness Events & Retreats

All services are provided by licensed professionals and tailored to meet your individual needs.

Due to the nature of our services, we do not offer refunds on treatments or packages. However, we are committed to client satisfaction and will work with you to address any concerns.

Appointments must be scheduled in advance. You may book via our website, email, or phone. A valid credit card is required to hold your appointment.

• New Clients: Must complete intake paperwork before their first visit.

• Late Arrivals: Please arrive on time. Clients arriving more than 10 minutes late may be asked to reschedule.

• No-Shows: Failure to show without notice will incur a fee.

We understand that life happens! Please notify us at least 24 hours in advance if you need to cancel or reschedule.

• Cancellations with less than 24 hours’ notice will result in a $75 fee.

• No-shows may be charged the full price of the service.

All services are provided under strict medical protocols. You must disclose any relevant medical history, allergies, medications, or health concerns during your intake. We reserve the right to decline service if medically contraindicated.

We maintain a professional, inclusive, and respectful environment. Any harassment, inappropriate behavior, or policy violations may result in termination of services.

All client information is kept confidential in accordance with HIPAA and professional standards.

We offer text communication as a convenient option for scheduling, appointment reminders, and occasional updates about our services.

• Text messages are used strictly for administrative and informational purposes.

• We do not sell or share your phone number or text communication data with any third-party vendors or marketers.

Opt-Out:

If you wish to opt out of receiving any text messages from Mindful Med Health & Wellness / IV Lee Aesthetics, please email us at: mindfulmedhealth@gmail.com

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All OPT-IN requests include text messaging originator opt-in data and consent; this information will not be shared with third parties. Reply STOP to Opt out. Reply HELP for help. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. 

We are not an emergency service provider. For any immediate health or mental health crisis, please dial 911 or visit the nearest emergency room. For mental health support, you may also contact the 988 Suicide & Crisis Lifeline.